Privacy Policy

Last updated: December 16, 2025

This Privacy Policy explains how The Fitness Gear BD (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal data when you visit or make a purchase from Fitness Gear BD (the “Website”). We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and applicable data protection laws.

By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Business Information (Data Controller)

• Website Name: Fitness Gear BD

• Business Name: The Fitness Gear BD

• Business Type: Online sale of fitness items and supplements

• Email: fitnessgearbd@gmail.com

• Business Location: Operating from Mirpur, Dhaka, Bangladesh (online-only business)

For GDPR purposes, The Fitness Gear BD is the Data Controller of your personal data.

2. Personal Data We Collect

We may collect the following categories of personal data:

a. Information You Provide Directly

• Full name

• Email address

• Phone number

• Billing and shipping address

• Order details and purchase history

• Account login information (if applicable)

• Messages sent via contact forms, email, or customer support

b. Automatically Collected Information

• IP address

• Browser type and version

• Device information

• Pages visited, time spent on pages, and referring URLs

• Cookies and similar tracking technologies

c. Payment Information

Payments are processed through third-party payment providers. We do not store your full credit/debit card details. Payment providers handle this information securely.

3. How We Use Your Personal Data

We use your personal data for the following purposes:

• To process and fulfill orders

• To manage your account and provide customer support

• To communicate with you about orders, inquiries, or services

• To send service-related emails (order confirmations, delivery updates)

• To improve our Website, products, and user experience

• To prevent fraud and ensure Website security

• To comply with legal and regulatory obligations

4. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on the following legal grounds:

• Contractual necessity: To perform a contract with you (e.g., processing your order)

• Consent: When you voluntarily provide information or opt in to communications

• Legitimate interests: To operate, improve, and secure our business

• Legal obligation: To comply with applicable laws and regulations

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Ensure proper Website functionality

• Remember user preferences

• Analyze Website traffic and performance

You can control or disable cookies through your browser settings. Disabling cookies may affect some Website features.

6. Sharing Your Personal Data

We do not sell your personal data. We may share your data only with:

• Payment processors

• Delivery and courier services

• Website hosting and IT service providers

• Analytics and marketing tools (where applicable)

• Legal or regulatory authorities if required by law

All third parties are required to handle your data securely and in compliance with data protection laws.

7. International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent legal protections.

8. Data Retention

We retain your personal data only for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy

• Comply with legal, tax, and accounting requirements

• Resolve disputes and enforce agreements

When data is no longer required, it is securely deleted or anonymized.

9. Your Rights Under GDPR

If you are located in the EU/EEA, you have the following rights:

• Right to access your personal data

• Right to rectification of inaccurate data

• Right to erasure (“right to be forgotten”)

• Right to restrict processing

• Right to data portability

• Right to object to processing

• Right to withdraw consent at any time

• Right to lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at fitnessgearbd@gmail.com.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.

11. Children’s Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

12. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

14. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

The Fitness Gear BD
Email: fitnessgearbd@gmail.com
Location: Mirpur, Dhaka, Bangladesh

This Privacy Policy is written to be transparent, user-friendly, and compliant with GDPR requirements.